Mastectomy Care Products
We Offer Free UPS Ground Shipping on All Bras! Use Discount Code "Bras" on Checkout
RETURN POLICY VERY IMPORTANT
Please read the return policy before placing an order.
It is very important to keep all original packaging material and paperwork in case the order needs to be returned or exchanged.
Here at NuLife Medical it is important that our products and customer service stand up to the highest quality. If you received a package that is damaged, the wrong size or the wrong item, immediately contact us within 2 days of receiving the order.
We will happily make a return or an exchange for an item as long as you follow the health and sanitary guidelines set forth. Please call 1 (800) 685-1499 (Monday-Friday 7:00 a.m. to 5:00 p.m. PST). If you get the answering machine please do not leave a message for a return or an exchange. That must be done during store hours with a customer service representative.
SHIPPING ERRORS/ DAMAGED OR DEFECTIVE PRODUCTS:
MASTECTOMY PRODUCTS: (Bras, Prosthesis, and Accessories)
SUPPORT/ COMPRESSION PRODUCTS: (Stockings, Socks, Gauntlets, Sleeves and gloves)
HERNIA PRODUCTS: (Belts, Briefs, Spring truss and Abdominal supports)
PERSONAL-USE PRODUCTS (Bed Wedges, Pillows, Commodes, Toilet Seat Risers, Bath Bench, Etc.)
ALL RETURNS SUBJUCT TO THE FOLLOWING FEES:
1) All orders being retuned will receive a 10%-30% restocking fee depending on the condition of the returned item(s).
2) If you would like to make a return past the time allowed there will be a 50% restocking fee no matter the condition of the item(s).
3) All shipping and handling cost for returns or exchanges are the responsibility of the customer unless otherwise stated by customer service.
4) You will receive a refund less any S&H fees once the item(s) are approved for return.
5) Please allow up to 14 business days of receiving the item(s) back to process your return and refund.
Please return packages to: