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Returns

Please call our toll-free number (800-685-1499) within 20 days of your purchase before making a return. All returns require a Return Authorization Number. If a Return Authorization Number is not clearly marked, your package may be refused. Any items sent for return that do not fall within the guidelines will be returned at the customers expense.

Return Conditions

All products must be returned in the original condition including packaging, documentation, warranty cards, manuals and accessories. The RA number must be written on the return shipment. All returns must be shipped freight prepaid. Unless instructed otherwise. For health and sanitary reasons, we are unable to accept returns on items that have been worn or laundered. All returns are subject to a 15% restocking fee. No late returns will be accepted. You will receive a refund less any S&H fees once the item has been approved as resalable.

Exchanges

Please call our toll-free number (800) 685-1499 within 20 days of your purchase to make an exchange. Please have your order number ready before calling.

Exchange Conditions

All shipping and handling costs for exchanges are the responsibility of the customer, unless the item is defective. For health and sanitary reasons, we are unable to accept exchanges on certain items. Any costs incurred due to a mis-measurement in size will be the responsibility of the customer. Exchanges will be processed as a new order. All charges will be reapplied including S&H fees. Once your return has been received, your order will be refunded 100% of the purchasing price.